Custom Cats Best Friend Mug, Bestie Ceramic Cup Personalized, Best Friend Friendship mug, Friends Mug, Birthday present, Christmas Gift
Original price was: $20.49.$14.99Current price is: $14.99.
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Custom Cats Best Friend Mug, Bestie Ceramic Cup Personalized, Best Friend Friendship mug, Friends Mug, Birthday present, Christmas Gift
Treat your bestie to our lovely friendship mug. This colourful design reads 'Best friends till the end' and can be personalised with two names.
– – KEY FEATURES – –
– 11oz or 15oz Ceramic Mug
– Professionally printed
– Personalised
– – PERSONALISATION – –
– Personalise with 2 names using up to 12 characters per name
– Please type in each name in the personalization box. *** After placing the order you will receive an email with a link where you can complete your customization and view a mock-up of the finished product. Please complete this step as it will greatly speed up the production time for your order. Our designers will then fine-tune the alignment and font size of your personalizations. ***
– – CARE INSTRUCTIONS – –
– Dishwasher and microwave safe
– Tested by independent laboratories
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Vendor Information
- Store Name: HappyPlacePaws
- Vendor: HappyPlacePaws
- Address: Vietnam
- No ratings found yet!
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Original price was: $20.49.$14.99Current price is: $14.99.LoveCraftify – Refund Policy
At LoveCraftify.com, we connect customers with independent creators, handmade artisans, and print-on-demand sellers from around the world. Because we operate as a marketplace, each order may be fulfilled by different sellers, but all refund requests follow the general policy below to ensure fairness and transparency.
1. Eligibility for Refunds
Customers may request a refund if:
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The item arrives damaged, broken, or defective.
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The item is not as described, significantly different from photos or product details.
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The seller ships the wrong item, wrong size, or wrong color.
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Parts, accessories, or components are missing.
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The package is lost or never delivered (verified by tracking).
Some sellers may allow refunds for:
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Ordered by mistake
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Changed my mind
(These cases depend on each seller’s return policy.)
2. Non-Refundable Items
The following items cannot be refunded:
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Digital products (downloads, patterns, SVGs, embroidery files, clipart, etc.) once the file has been accessed or downloaded.
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Custom or personalized items made specifically for the buyer.
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Print-on-Demand items unless they arrive damaged, defective, or incorrect.
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Items that have been used, washed, altered, or damaged by the customer.
3. Refund Request Window
Refund requests must be submitted within:
14 days from the date of delivery (according to tracking information).
Requests made after this period may be declined depending on the seller’s policy.
4. Proof Required
To process a refund fairly, customers must provide:
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Clear photos of the item
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Photos of the packaging (if damaged)
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A description of the issue
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Video evidence if the item is defective or malfunctioning
Sellers may request additional information if needed.
5. Refund Resolution Options
Depending on the issue and seller’s policy, customers may receive:
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Full refund
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Partial refund (for minor issues)
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Replacement item
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Store credit / coupon
For Print-on-Demand products, refunds or replacements apply only when the product is defective, printed incorrectly, or not as described.
6. Return Shipping Responsibility
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Seller pays return shipping when the item is wrong, defective, damaged, or misrepresented.
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Customer pays return shipping when the refund is due to change of mind or ordering by mistake (if accepted by the seller).
Cross-border return shipping costs may vary depending on the seller’s location.
7. Lost or Delayed Shipments
Refunds for shipping delays are only eligible when:
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Tracking shows no movement for 20+ days,
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The package is confirmed lost or undeliverable, or
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Delivery exceeds the seller’s stated timeframe by a significant margin.
8. Marketplace Role
LoveCraftify.com acts as a platform connecting buyers and sellers.
Sellers are responsible for fulfilling, replacing, and refunding their orders, but LoveCraftify may step in to assist when necessary to ensure a fair resolution for both parties.
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