Custom Partners in Crime Mug, Bestie Ceramic Cup Personalized, Best Friend Colleage Cat Friendship mug, Birthday present, Christmas Gift,
Original price was: $20.49.$14.99Current price is: $14.99.
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Treat your bestie, colleage or partner to our lovely cats mug. This colourful design reads 'partners in crime' and can be personalised with two names.
– – KEY FEATURES – –
– 11oz or 15oz Ceramic Mug
– Professionally printed
– Personalised
– – PERSONALISATION – –
– Personalise with 2 names using up to 12 characters per name
– Please type in each name in the personalization box. *** After placing the order you will receive an email with a link where you can complete your customization and view a mock-up of the finished product. Please complete this step as it will greatly speed up the production time for your order. Our designers will then fine-tune the alignment and font size of your personalizations. ***
– – CARE INSTRUCTIONS – –
– Dishwasher and microwave safe
– Tested by independent laboratories
Custom Partners in Crime Mug, Bestie Ceramic Cup Personalized, Best Friend Colleage Cat Friendship mug, Birthday present, Christmas Gift,
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Vendor Information
- Store Name: HappyPlacePaws
- Vendor: HappyPlacePaws
- Address: Vietnam
- No ratings found yet!
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Original price was: $20.49.$14.99Current price is: $14.99.LoveCraftify – Refund Policy
At LoveCraftify.com, we connect customers with independent creators, handmade artisans, and print-on-demand sellers from around the world. Because we operate as a marketplace, each order may be fulfilled by different sellers, but all refund requests follow the general policy below to ensure fairness and transparency.
1. Eligibility for Refunds
Customers may request a refund if:
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The item arrives damaged, broken, or defective.
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The item is not as described, significantly different from photos or product details.
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The seller ships the wrong item, wrong size, or wrong color.
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Parts, accessories, or components are missing.
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The package is lost or never delivered (verified by tracking).
Some sellers may allow refunds for:
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Ordered by mistake
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Changed my mind
(These cases depend on each seller’s return policy.)
2. Non-Refundable Items
The following items cannot be refunded:
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Digital products (downloads, patterns, SVGs, embroidery files, clipart, etc.) once the file has been accessed or downloaded.
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Custom or personalized items made specifically for the buyer.
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Print-on-Demand items unless they arrive damaged, defective, or incorrect.
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Items that have been used, washed, altered, or damaged by the customer.
3. Refund Request Window
Refund requests must be submitted within:
14 days from the date of delivery (according to tracking information).
Requests made after this period may be declined depending on the seller’s policy.
4. Proof Required
To process a refund fairly, customers must provide:
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Clear photos of the item
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Photos of the packaging (if damaged)
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A description of the issue
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Video evidence if the item is defective or malfunctioning
Sellers may request additional information if needed.
5. Refund Resolution Options
Depending on the issue and seller’s policy, customers may receive:
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Full refund
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Partial refund (for minor issues)
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Replacement item
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Store credit / coupon
For Print-on-Demand products, refunds or replacements apply only when the product is defective, printed incorrectly, or not as described.
6. Return Shipping Responsibility
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Seller pays return shipping when the item is wrong, defective, damaged, or misrepresented.
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Customer pays return shipping when the refund is due to change of mind or ordering by mistake (if accepted by the seller).
Cross-border return shipping costs may vary depending on the seller’s location.
7. Lost or Delayed Shipments
Refunds for shipping delays are only eligible when:
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Tracking shows no movement for 20+ days,
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The package is confirmed lost or undeliverable, or
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Delivery exceeds the seller’s stated timeframe by a significant margin.
8. Marketplace Role
LoveCraftify.com acts as a platform connecting buyers and sellers.
Sellers are responsible for fulfilling, replacing, and refunding their orders, but LoveCraftify may step in to assist when necessary to ensure a fair resolution for both parties.
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